Question 1

What are your office hours?

Accepted Answer

Our office is open Monday to Friday, from 9:00 AM to 5:00 PM. For existing clients, our on-call team is available 24/7 for urgent matters.

Question 2

How quickly can care start?

Accepted Answer

We can often begin a care package within 24-48 hours of the initial assessment, depending on the complexity of the needs and carer availability.

Question 3

Do you cover my area?

Accepted Answer

We primarily serve Buckinghamshire and its neighbouring counties. Please contact us with your specific location, and we'll be happy to confirm if you are within our service area.

Question 4

Is there a cost for the initial assessment?

Accepted Answer

No, our initial home assessment is completely free and comes with no obligation. It's an opportunity for us to understand your needs and for you to get to know us.

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